All items are shipped via U.S. Postal Service/ Fedex and take approximately 2-4 business days once items are shipped, tracking numbers will be sent to the email address provided with the purchase.
Orders are processed within 1-2 business days before shipping.
ROYAL DOLL ships international orders via USPS priority International. International shipments cost $20 for any destination worldwide and are normally received within 7-9 working days. Royal Doll is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery. We do not refund shipping charges for orders returned.
*****SINCE TRACKING NUMBERS ARE SENT TO EMAIL, PLEASE MAKE SURE YOU ENTER THE CORRECT AND A VALID/ACTIVE EMAIL ******
Royal Doll Hair LLC isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Royal Doll Hair LLC does not hold responsibility for package that state have been delivered.
If items have not been received, they can be located by using the tracking number or contacting your local post office.
If an order is placed on a national holiday or after 3 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following Monday.
NO returns or exchanges. All sales final!